Pain: Team Toxin – Blaming Team toxins are a natural part of team dynamics.  It is a natural human condition that requires intentional actions to reduce the effect on the team.  One toxin that affect team dynamic is blaming. There will be people who will blame other people or the organization for their own failures.…

Pain: Poor Quality I remember taking over a project and listening to a customer say, “this is the worst software product I have ever used, and no one will do anything about making it better.  It is so bad that I will not even bother telling you about it anymore.” Poor quality is a systemic quality…